Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely by third-party payment providers)
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Respond to inquiries and requests
- Send promotional emails if you have opted in
3. Payment Information
Payments are securely processed by trusted third-party payment providers.
We do not store your complete credit or debit card information on our servers.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Enhance your shopping experience
You can manage or disable cookies through your browser settings, although some features of the website may not function properly.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Fraud prevention services
- Government authorities when required by law
These service providers are authorized to use your information only as necessary to perform services on our behalf.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@electrozio.com